Last Updated: [Current Date]
Welcome to The North Face Shop (snowcoatsalestore.com). These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site and making purchases, you agree to be bound by these terms.
1. Website Usage and Access
Our website is designed for urban adventurers and outdoor enthusiasts seeking premium technical outerwear. By using our site, you agree to:
- Provide accurate and complete information when creating accounts or making purchases
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any activities that may disrupt website functionality
2. Products and Services Description
2.1 Product Range
We specialize in premium outdoor apparel including:
- 3 In 1 Jackets
- Fleece Jackets
- Hoodies & Sweatshirts
- Pants
- Puffer Jackets & Parkas
- Shirts
- Windbreakers & Track Jackets
- Winter Shell Jackets
2.2 Product Information
We strive to provide accurate product descriptions, images, and specifications. However, minor variations in color or design may occur due to monitor settings and manufacturing processes.
3. Order and Payment Terms
3.1 Order Process
- Orders are processed within 1-2 business days
- Order confirmation is sent via email upon successful processing
- We reserve the right to cancel orders for out-of-stock items
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing and Currency
All prices are listed in US dollars. We are not responsible for currency conversion fees charged by your financial institution.
4. Shipping and Delivery
4.1 Shipping Methods
- Standard Shipping: DHL or FedEx – $12.95 – 10-15 business days after shipping
- Free Shipping: EMS – Free on orders over $50 – 15-25 business days after shipping
4.2 Delivery Areas
We ship worldwide, excluding some Asian regions and remote areas. International customers are responsible for customs duties and taxes.
4.3 Delivery Responsibility
Risk of loss passes to you upon delivery. Please inspect packages upon receipt and report any shipping damage within 48 hours.
5. Returns and Exchanges
5.1 Return Policy
- 15-day return window from delivery date
- Items must be unworn, unwashed with original tags and packaging
- All accessories must be included
- Items must be in resalable condition
5.2 Non-Returnable Items
The following cannot be returned unless defective:
- Winter Shell Jackets with signs of wear or removed tags
- Puffer Jackets & Parkas that have been worn outdoors
- Items without original packaging
- Personalized or custom-made products
5.3 Return Process
Contact customer service within 15 days to initiate returns. Customers are responsible for return shipping costs unless due to our error or defective merchandise.
6. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of The North Face Shop or our licensors and is protected by intellectual property laws.
7. Liability Limitations
7.1 Product Use
Our products are designed for urban and outdoor activities. Users assume all risks associated with product use in various environments and conditions.
7.2 Website Availability
We strive to maintain website availability but are not liable for temporary unavailability due to maintenance or technical issues.
7.3 Maximum Liability
Our maximum liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.
8. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
9. Governing Law
These terms are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in courts located in Corpus Christi, Texas.
10. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
Contact Information
The North Face Shop
Email: [email protected]
Address: 4172 Milford Street, Corpus Christi, TX 78403, US
Response Time: Within 24 hours during business days
We’re committed to providing exceptional service to our community of urban adventurers. Your satisfaction is integral to our mission.
